One of our engineering disciplines

Voice Engineering

We're a full-stack AI studio, not a voice-only shop. Voice is a skill we happen to be excellent at.

live call · order-status-lineON CALL

Why Voice, Why Now

Businesses not using voice AI are quietly losing to the ones that are.

67%
of callers hang up rather than wait on hold
24/7
coverage with zero extra headcount
<2s
typical response time per call
100%
of calls logged and searchable

Outbound, Too

The same agent can call your leads back.

outbound · lead-follow-up-agent

What We Actually Build

Not a chatbot with a microphone.

Inbound agents

Pick up support and sales calls, answer from real data, know when to hand off.

Outbound & booking flows

Confirm appointments, chase no-shows, and rebook automatically.

IVR replacement

Swap 'press 1 for...' menus for an agent that just understands the caller.

Order & dispatch status

Callers get real-time answers pulled straight from your systems.

Escalation & handoff

Routes complex or sensitive calls to a human with full context.

Multi-language support

Same agent, same logic, fluent in the languages customers call in.

Under The Hood

The pieces, explained simply.

STT / TTS

Speech-to-text & text-to-speech

Turns your voice into text, and its reply back into natural speech.

LATENCY

Response speed & barge-in

How fast it replies, and whether you can interrupt mid-sentence.

RAG

Retrieval-augmented generation

Looks up the real answer in your documents instead of guessing.

MCP

Tool-calling into your systems

The agent can actually do things, check an order, book a slot.

TELEPHONY

Twilio & Retell

The plumbing that connects a real phone number to the AI agent.

ORCHESTRATION

n8n workflows

The wiring between the call, your CRM, calendar, and team.

Use Cases

Voice, applied.

Retail order-status line

Callers ask about an order and get a live answer.

n8nRetellTwilio

Clinic appointment booking

An agent that books, reschedules, and confirms appointments.

RetellCalendar API

Logistics dispatch confirmation

Confirms delivery windows without tying up a dispatcher.

n8nTwilioSupabase

Want to hear it work on your use case?

We'll build a working voice-agent proof-of-concept, free, in a week.

Get a free voice POC →